Field Workforce Management Solution: Handle and streamline field operations from anywhere with an easy, yet powerful communication solution.Get multi-pronged benefits with chatbot and live chat capabilities: reduce response turnaround time, automate less-complex queries, have smooth bot-agent handoffs and offer AI insights for personalised engagement. Conversational AI: Fill conversational gaps where traditional or even new-age channels cannot fill.Also, move beyond two-factor authentication modes and switch to nOTP – a zero-touch, and fully secure authentication mode, patented by Exotel. With just a few clicks, schedule business SMS updates to your leads and customers globally. Business SMS & Authentication: Reduce latency with industry-leading delivery rates at competitive prices.Cut expenses by managing call volume with a large pool of virtual numbers without having to rent even one. Lead Assist: Mask contact details of drivers or delivery agents and customers when they interact.
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